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'Agile' has become a buzzword over the last several years, but many organizations fail at Agile implementations. There are reasons galore but one of the main reasons is that they think Agile is just another process or a framework, which is not.
A process may be defined as a sequence of steps with a specific input and an expected output. Agile doesn't give any steps to execute. A framework is a container of bare minimum practices, into which one can add their own practices as well. Agile doesn't provide any practices to follow. So, what is Agile then?
Agile is a mindset - based on a set of value and principles. One cannot do Agile. One can only be Agile. When introducing Agile to an organization, the organization needs to cultivate an Agile mindset; and not just processes or tools or a set of practices given by a framework.
The Agile mindset refers to the attitude and behaviour to be displayed by the employees, teams, various departments, management, senior leadership, customers, users etc. It is a combined synergy that transforms from the current way of working to an Agile way of thinking and working.
In addition to focusing on the improvement and learning cycle, an organization should focus on mutual respect, collaboration, and the ability to adapt to change.
While most organizations have adopted the Agile approach, the teams are still stuck between either being Agile or doing Agile. The difference between the two might seem negligible; it is actually quite enormous. Let's take a look.
The Agile Manifesto was written in 2001, by a group of 17 thought leaders. Realizing that a traditional way of working is no longer a sustainable model in the ever-changing world, they embarked on the following manifesto:
We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on the right, we value the items on the left more.
A team needs to be Agile on the habitual and personal level. Here are a few steps to embed an Agile mindset throughout the culture of the company.
One of the major aspects of Agile is that your product develops, improves, and evolves as time goes on. This means if a Sprint fails, it should be perceived as there is more room for improvement, and it only can get better.
Two key aspects to consider about failure:
A Developers should strive to become self-organizing and cross-functional. Be ready to work with different perspectives, different backgrounds, yet towards a single product vision created by the Product Owner and aligned with the stakeholders, users etc.
The Scrum Master should help the teams and the organization set a suitable pace that is sustainable. Unfinished items and late turnovers indicate that the expectations are too high, or the skills are not sufficient, or there are too many changes induced within the Sprints. If there are early finishes, it means that the teams are not appropriately challenged, and there is more room to accept. Either of the situations require to introspect during the Sprint Retrospectives, and suitably move forward so that the speed is sustainable in a longer run.
The team members should be open to adapt change. Cultivate more of open thinking rather than fixed thinking - be it requirements scope, timelines, changes, budget, release timelines, user preferences. Everything evolves based on what the market needs, not as per what the organization wants to develop.
The Agile mindset requires the team members and organization to be transparent with work. Both the progress and problems should be made visible to whoever is required to know. Hiding under the mat will only make matters worse towards the end. Promote a culture where people are ready to give the 'bad news' first and also submit to thinking of alternative solutions.
The organization must assure that being open about progress and problems, will still provide a 'safe' environment and that no one is being judged.
The Scrum values - Focus, Openness, Respect Courage and Commitment are not only for the teams, but for the entire organization including the managers and senior stakeholders.
The Scrum Master, Agile Coach, managers and senior stakeholders should use 'Coaching' as a means to solve problems and induce continuous improvement.
Various companies fail to derive the desired results from the Agile values and principles because they apply them incorrectly. In order to successfully cultivate an Agile way of working, all the members involved should adopt the 'Being' and not just 'Doing' aspects of Agile. These members include not just the Scrum Team - Scrum Master, Developers, Product Owner, but the entire organization.
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